B2B sales and project terms

Commercial Terms

Commercial terms summarize how SentricTech handles quotes, purchase orders, delivery, cancellation, refunds and customer fund boundaries for B2B smart home programs.

Commercial Terms

Commercial terms summarize how SentricTech handles quotes, purchase orders, delivery, cancellation, refunds and customer fund boundaries for B2B smart home programs.

  • Quote-based business
  • Purchase orders
  • Delivery terms
  • No customer fund custody
  1. 1

    Inquiry scope

    Clarify target category, market, commercial objective, timeline and any private-label or OEM/ODM requirement before pricing work starts.

  2. 2

    Product and market review

    Review specifications, certification direction, packaging expectations, forecast volume and regional requirements to confirm a practical cooperation path.

  3. 3

    Quote and written agreement

    Prepare commercial terms, sample cost or order pricing, and confirm binding commitments through authorized quotations, purchase orders or written agreements.

  4. 4

    Sample, production or delivery coordination

    Coordinate sample review, production planning, packaging files, shipment timing and destination requirements according to the approved commercial path.

  5. 5

    Support and documentation handoff

    Hand off the agreed support references, warranty notes, documentation package and contact path needed for procurement or channel follow-through.

Quote-based business

Quote-based business means pricing is prepared after reviewing product category, SKU scope, specifications, customization, packaging, certification planning, forecast volume and delivery requirements.

Purchase orders and written agreements

Purchase orders and written agreements control final commercial commitments. Website content, emails and preliminary discussions do not create a binding sale unless confirmed by authorized written agreement.

Delivery and shipment

Delivery and shipment timing depends on sample approval, production schedule, packaging, certification planning, destination and logistics terms agreed with the buyer.

Cancellation and refunds

Cancellation and refunds for samples, customization, production deposits or purchase orders are handled according to the applicable written agreement, purchase order or invoice terms.

No customer fund custody

No customer fund custody: SentricTech does not provide online payment processing, wallet, money transmission, escrow, remittance, prepaid card or stored value services through this website.